Some iPhone users whose battery health may have been impacted could get it changed for free. However, it’s not a ‘done’ thing and users have to follow certain steps and then Apple will determine whether the iPhone battery needs to be replaced or not. If that’s the case then users can contact Apple to take it to an Apple Store or Apple authorized service provider. Here’s all you need to know about this:
What is the issue
Apple has identified some iPhone 11 series handsets where inaccurate estimates of battery health are reflecting for some users.
How is this issue affecting iPhone 11 users
According to Apple, those affected by this bug are facing unexpected battery drain behaviour or, in a small number of instances, reduced peak performance capability.
Which models are affected
All the models in the iPhone 11 series — iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max — are affected by this.
How is Apple fixing it
With the roll out of the iOS 14.5, Apple has released a fix for the bug that starts to recalibrate the maximum capacity and peak performance capability of the battery.
How to update your iOS
Go to Settings app > General > Software update > Download and Install.
What do to after updating your iPhone to the latest software update
Once the device is updated to iOS 14.5, users will see a message which suggests that the battery health reporting system on their iPhone is recalibrating.
How much time will it take to find out if the battery needs replacement or not
Apple says that recalibration of maximum capacity and peak performance capability happens during regular charge cycles, and this process might take a few weeks. Therefore, you will have to wait for some time to know for sure if you are eligible for free battery replacement or not.
How will users know if their iPhone’s battery is affected
In case the recalibration of the battery health reporting system was not successful, users will see a message that reads, “Recalibration of the battery health reporting system was not successful. An Apple Authorized Service Provider can replace the battery free of charge to restore full performance and capacity.”